Core Features of conspect.ai
Explore the main capabilities of conspect.ai, including adaptive dialogues, custom knowledge bases, and structured outputs for effective lead capture.
Overview
conspect.ai transforms static forms into dynamic, AI-powered conversations. You build adaptive dialogues that capture intent, qualify leads, and provide personalized advice. Key features include playbooks for consistent flows, custom knowledge integration, and structured outputs like summaries and tags.
Start simple: Create your first dialogue in minutes using the dashboard at https://dashboard.example.com.
Key Features
Use these core capabilities to streamline lead qualification and engagement.
Adaptive Dialogues
Guide users through capture, qualify, and advice stages with smart branching.
Playbooks
Define reusable conversation flows for consistent results.
Custom Knowledge
Integrate FAQs, pricing rules, and product data.
Structured Outputs
Get JSON summaries, tags, and next steps automatically.
Building Adaptive Dialogues
Create dialogues that adapt to user responses across three stages: capture, qualify, and advice.
Collect initial intent without overwhelming users.
// Example dialogue node configuration
{
"id": "capture-intent",
"type": "question",
"text": "Worum geht's dir gerade wirklich?",
"options": ["Vergleichen", "Empfehlung", "Angebot", "Informieren"]
}
Ask follow-ups to gauge priority.
{
"id": "qualify-priority",
"type": "multi-select",
"text": "Was ist dir wichtiger: Preis, Qualität, Geschwindigkeit oder Risiko?",
"options": ["Preis", "Qualität", "Schnell", "Sicher"]
}
Deliver tailored recommendations.
Personalize Response
Use captured data to generate advice.
Suggest Next Action
Book a call or send resources.
Test dialogues in the live preview to ensure smooth branching.
Defining Playbooks
Playbooks ensure reproducible flows. Define them via API or dashboard.
// API: Create a playbook
const playbook = await fetch('https://api.example.com/v1/playbooks', {
method: 'POST',
headers: { 'Authorization': 'Bearer YOUR_API_KEY' },
body: JSON.stringify({
name: 'High-Intent Leads',
stages: ['capture', 'qualify', 'advice']
})
});
# Dashboard steps
1. Navigate to Playbooks
2. Click "New Playbook"
3. Add stages and nodes
Integrating Custom Knowledge
Upload FAQs, pricing tables, or rules to make responses context-aware.
Steps to Integrate
Prepare Knowledge Base
Format data as JSON or CSV.
{
"faqs": [
{
"question": "What is the setup time?",
"answer": "Live in minutes, no code required."
}
],
"pricing": {
"starter": "$29/month",
"pro": "$99/month"
}
}
Upload via API
await fetch('https://api.example.com/v1/knowledge', {
method: 'POST',
body: formDataWithFile
});
Link to Dialogue
Reference in playbook nodes: {knowledge.faqs.relevant}.
Generating Structured Outputs
Every conversation produces clean JSON for CRM integration or webhooks.
Concise user intent summary.
High/Medium/Low qualification score.
Auto-generated labels like ["Qualität", "Schnell"].
Recommended action, e.g., "Termin buchen".
Best Practices
- Keep questions concise (under 100 characters).
- Use multi-select for priorities.
- Always define fallback responses.
| Feature | Benefit | Use Case |
|---|---|---|
| Playbooks | Consistency | Sales teams |
| Knowledge | Personalization | Support FAQs |
| Outputs | Automation | CRM sync |
Link to Quickstart for hands-on setup.
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